Privacy Policy

Lease Packet Privacy Policy

The primary focus of Lease Packet is the delivery of managed server solutions. In our role, we oversee sales, service, and support. Lease Packet, along with its website (the “Site”) located at, are covered by this privacy policy.

Providing visitors with anonymous access 

You can visit our homepage and look around the rest of the site without giving us any information about yourself. 

The services and links of our website 

The Site does not provide a means for users to interact with one another or make content publicly available. 

Links to external Web services may be included on the Site. 

Automatic, non-personal data collecting from site visitors. 

When you visit our Site, we may gather information that does not identify you. Information about general Site usage, such as randomly given numeric IDs, is gathered in a non-personally identifiable fashion. Our partners may also gather additional, non-personal information for aggregate statistical analysis. Cookies let us analyze visitor patterns, personalize content and advertisements, and deliver social media integration. Legal requirements, such as the General Data Protection Regulation, are met throughout processing. We do this for the reasons listed below: 

  • Statistical purposes
  • Marketing
  • Social media features 

Automatic gathering of personal information (customers and logged in users) 

We may use programming to automatically record personal data, or we may link information automatically logged by such means with personal data about specific individuals. Cookies may also be used to store personal data, or information stored in cookies may be linked to personal data about specific individuals. The information is handled in compliance with existing regulations, including the GDPR. We do this for the following reasons: 

  • Technical administration of the web site
  • Research and development
  • Customer administration
  • Marketing 

Data collection and purpose specification 

We collect any personal information that you provide when using the Site. We do not get information about Site visitors from other sources, such as public records or bodies, or private organizations. We do not collect or use personal data for any purpose other than that stated at the moment of collection on the Site. If we want to use your personal data for a new purpose, we provide you the option to consent by checking a box at the point where personal data is gathered on the Site. 

Children’s privacy 

We do not knowingly gather personal information about or from children. Children are not permitted to use the Site and should not provide us with any personal information. 

Furthermore, to guarantee that children’s privacy is maintained on the Site, we erase and discard any information acquired about any child. 

Disclosure and visitor choice 

We may disclose personal information about our visitors to our subsidiaries or other entities. We provide you with the ability to opt-out of disclosure when we disclose your personal data for the same purposes as those mentioned at the point on the Site where personal data is acquired by specifying in a box at the point on the Site where personal data is collected. 

We offer you the opportunity to consent to disclosure by specifying in a box at the point on the Site where personal data is collected when we reveal your personal data for purposes other than those specified at the point on the Site where personal data is collected. 


We give you the option of sending us the following sorts of personal data using a secure transmission technique: 

  • Primary personal data (such as name and contact details)
  • Identifiers (such as credit card details, web site password) 

We have put in place security policies, guidelines, and technical safeguards to protect the personal data under our control from: 

  • Unauthorized access
  • Improper use or disclosure
  • Unauthorized modification
  • Unlawful destruction or accidental loss

All of our employees and data processors who have access to and are linked with the processing of personal data are required to keep our visitors’ personal data private. 

Please keep in mind that personal information may be revealed in order to comply with legally mandated reporting and disclosure requirements, as well as judicial, subpoena, warrant, or other government orders and legal process requirements. 

Access to the personal data we may hold about you 

You can ask us whether we keep personal information about you by sending an email to 

We shall give you a machine-readable, structured copy of the personal data that we maintain on you within 30 days of receiving your request, which you can make by sending an email to This requires identification evidence. We double-check the email address associated with your request. 

We allow you to question the data we have on file for you, and you may have the data: 

  • Erased
  • Rectified or amended
  • Completed 

We may choose not to give site visitors access to copies of their personal information. You have the right to dispute our decision to withhold a copy of your personal information, nevertheless. 

Cancellation and Refund Rights 

At Lease Packet, we strive to provide exceptional services to our valued customers. We understand that circumstances may arise where cancellation and refund become necessary. Therefore, we have established the following cancellation and refund policy to ensure transparency and customer satisfaction. 


Customers are eligible to request a cancellation of their service only if we fail to deliver the promised service within 7 days of the billing date. To initiate a cancellation, customers must submit a written request through our designated cancellation channels, including email or support ticket system. We kindly ask customers to provide all necessary details and account information for a smooth cancellation process. 


Refunds will be granted solely on the basis of service delivery failure within 7 days of billing. If our team fails to deliver the service within the specified timeframe, customers may request a refund. We will review each refund request on a case-by-case basis to ensure fair consideration. Please note that any refund issued will be processed using the original payment method used during the initial purchase. 

Refund Exclusions: 

Refunds will not be granted under the following circumstances: 

  • Customers fail to provide accurate or complete information required for service delivery.
  • Violation of our Terms of Service or Acceptable Use Policy.
  • Services are suspended or terminated due to non-payment or breach of contract on the customer’s part.
  • Service disruptions or delays caused by factors beyond our control, including but not limited to acts of nature, force majeure events, or third-party service provider issues. 

Processing Time 

Once a valid refund request is received, we will promptly review the request and communicate the outcome to the customer. The processing time for refunds may vary depending on the payment method and financial institution involved. We will make every effort to process refunds in a timely manner. 

Modifications to the Policy 

Lease Packet reserves the right to modify this cancellation and refund policy at any time without prior notice. Any changes or updates to the policy will be effective immediately upon posting on our website or notifying customers through other appropriate channels. 

If you have any questions or require further clarification regarding our cancellation and refund policy, please feel free to contact our customer support team. We are here to assist you and ensure your satisfaction with our services. 

Privacy, cancellation and refund support 

Please email us at if you have any questions or concerns concerning the privacy of your personal information, cancellation and refunds.